Using the Basket Feature

Overview

The basket (or wish list) feature allows consumers to select and save merchandise to a shopping basket. They can compare and review their selections, make necessary modifications (delete items), see the grand total, and send the entire list to a pre-defined email address at the store. Follow the steps below for using the kiosk's basket feature:

Quick Links

 

Instructions 

Step 1

When browsing items, products can be added to the basket by pressing on the "Add to Basket" Icon on the product page:

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Step 2

The contents of the basket can be reviewed and submitted to the store by pressing the kiosk's Basket menu icon, then pressing "Send to Store"

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Step 3

The user is prompted to enter their name and type in any relevant notes. Having the customer type in their name is an effective way to recognize the email that is detailed in step 4. When completed, hit "Send Order".

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Step 4

The store will receive an email detailing the contents of the basket, as well as all associated SKU's.

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Please Note: For instructions on how to manage the mail address the basket emails are sent to, see help article: Adding & Managing Email Addresses.

 

 

Step 5

If a customer walks away from the kiosk without clearing the basket, the kiosk will automatically clear the contents of the basket after 10 minutes of idle time. To disable this feature, or change the idle time threshold, press on the kiosk's logo on the top left corner of the screen for 10+ seconds.

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Step 6

From the logo menu, disable the basket timeout feature by pressing the green icon, or change the automative timeout window by sliding the numbers to the desired amount:

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